Customer Service

Visit our FAQ page for helpful information.

If you have a time sensitive request, use our Live Chat feature during normal business hours.

To speak with a sales representative to place an order, please call toll-free 1-800-421-8047.

If you would prefer to contact us by mail, please direct your questions and comments to:
Cheaper Than Dirt!
P.O. Box 162087
Fort Worth, TX 76161

Get answers quickly by using our Live Chat or by calling Cheaper Than Dirt at 1-800-421-8047 to speak with a gun expert.

Both Live Chat and phone calls are accepted during normal business hours of 8 am to 5 pm CST, Monday through Friday.

Ready to Ship! Orders now ship within 24 hours of purchase, excluding firearms. Orders for firearms may take up to 14 days to ship at this time.

Due to the volume of emails, please allow 2-3 days for a response. Our Fort Worth-based customer service team is working hard to respond to all customer inquirires, but unfortunately we are unable to modify or cancel existing orders at this time.